MOST domestic (U.S.) orders are shipped within 2 business days of receipt.

MOST international orders are shipped within 5 business days of receipt.

Some products are shipped directly from the manufacturer. If your order does not arrive complete, please wait a day or two before calling, as part of it may have been shipped from a separate location. We will advise you, if possible, if your order will arrive in separate boxes.

IMPORTANT: We try our best to get same day orders processed if the order arrives in time for processing. However, when selecting Next Day, 2nd Day or 3 Day shipping options, please be advised that these options are promised from the time of shipping, not from the time the order was submitted. Please understand that it takes time to receive the order, process the payment, pick your order from the warehouse, properly pack it in a box, label it and get it ready for shipping.

Although most orders are processed and shipped the same day or the next day, it may take longer if we are temporarily out of stock on certain items. If an item in your order is out of stock, we will try to contact you as soon as possible. We will tell you when the item will be available and give you the choice of waiting until the item becomes available to ship, removing the item from your order, or having your order shipped in two separate shipments. We will do everything we can to ensure that you receive your order as soon as possible.

UPS and DHL

UPS and DHL pick up and deliver packages from Monday thru Friday, except for holidays. If you place an order on Friday afternoon, your order will not be processed until the following Monday. If you choose 2nd Day Air service, your order will arrive 2 business days after the order has been fulfilled. We will send you a tracking number as soon as your order has been shipped. Please be assured that we will source the option that is least expensive for your shipment.

Freight Service

Large products may require freight service. If this is the case with your order, we will find the most economical means of getting it to you. Shipping costs may vary according to size, weight, and distance and will be handled on a customized basis.

Shipping Charges

Please keep in mind that shipping costs are automatically calculated based on weight, distance, and the type of service you specify. However, costs may vary slightly from this original calculation, depending on your order, as some items are oversized and cost more to ship. In rare cases, this may mean a second, additional shipping charge added to your credit card. We will adjust your shipping costs accordingly when we process your order and will inform you of any special circumstances before charging your account.

Our shipping policies and prices are subject to change without notice.